Courses under the frontline staff training includes Clerical Excellence Skills Development, Skills for the Administrative Assistant and Secretaries and Appropriate English Usage.

Training courses here are : The ABCs of Supervising Others, Leadership Skills for Supervisors and the Professional Supervisor.

The numerious courses here includes : Becoming Management Material, Inventory Management, Problem Solving and Decision Making, Change & How to deal with it, Secrets of change Management, Art of Delegating Effectively, Meeting Management, Coaching on Leadership Skill, Performance Management, Time Management, Negotiating for results, Core Negotiation Skills and Budgets& Financial Skills.

These courses willl enhance paticipants knowledge in Project Management Fundamentals, Understanding Project Management, Intermediate Project Management and Advanced Project Management.

Under this umbrella are Critical Communication Skills Improvement, Business Writing that works, Writing Reports & Proposals, Effective Verbal Communication and Learning English better.

Courses offered under the HR Training includes HR for the Non-HR People, Motivating your workforce, Understanding workplace violence and prevention, Workplace Harrassment, Dealing with difficult people, Conflict Resolution, Business Ethics for the office, Safety in the workplace, Behaviourial Interviewing Techniques, Trainers Essential Skills and Improving Industrial Relations at the enterprise level.

Under the personal effectiveness training, Building yourself esteem and Assertiveness Skills, Anger Management, Get Organized for peak performance and getting Along in the workplace will be included in the training.

Critical elements of customer services, Introduction to customer relationship management, Managing customer services and Sales and Customer Training for call center Personnel are courses under the customer services training.

The marketing and sales training courses include Dynamite Sales Presentation, Prospecting For Leads Like Pro, Selling smarter, Overcoming Objection to nail the sale, Building relationships for success in sales, Sales and Customer Service training for call center personnel and Tele Marketing : Using Telephone as a sales tool.

Courses under the team performance training includes the team players and team working skills and developing high performance teams.